ZUMATA’s Artificial Intelligence (A.I.) technology enables practical applications within the travel industry, banking, insurance, consumer goods, and just about any other vertical.
Our cutting edge research and development in the field of natural language understanding, tone analysis and image recognition help companies create A.I. systems that automate task execution while improving the customer experience.
Every consumer has different needs, connects with your business at different times of the day, and has a preference for voice or text, but a universal desire is to get an answer or resolution as soon as possible. ZUMATA’s conversational chatbots use artificial intelligence to read, listen, and understand your customer requirements and match them with the best products, services, or provide them with the information they are looking for.
Provide your customers with instantaneous, personalized support – wherever, whenever, and in any language they require.